Uprise iX – Privacy Policy

At Uprise iX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile applications ("App"). By using the App, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information to provide and improve the App’s functionality:

a. Information You Provide

• User-Generated Content: Photos, notes, or other data you input about your plants (e.g., plant care notes, images).
• Account Information: If you create an account, we may collect your name, email address, or other contact details.
• Feedback or Communication: Information you share when contacting us for support or feedback.

b. Automatically Collected Information

• Usage Data: Details about how you interact with the App, such as features used, time spent, and navigation patterns.
• Device Information: Device type, operating system, unique device identifiers, and IP address.
• Analytics: Aggregated data on App performance, collected via third-party analytics tools (e.g., Firebase Analytics).

c. Location Data

• If you enable location services, we may collect approximate location data to provide features like weather-based plant care recommendations. You can disable location access at any time in your device settings.

d. Camera and Photo Library Access

• With your permission, the App accesses your camera or photo library to allow you to upload plant photos. This data is stored locally on your device or in your account (if applicable) and is not shared without your consent.

2. How We Use Your Information

We use your information to:

• Provide core App features, such as plant care tracking, reminders, and personalized recommendations.
• Improve the App’s performance and user experience through analytics.
• Respond to your inquiries or provide customer support.
• Send optional notifications (e.g., plant care reminders), which you can opt out of in the App settings.
• Comply with legal obligations or protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: With trusted third-party providers (e.g., cloud storage, analytics) who assist in operating the App, bound by strict confidentiality agreements.
• Legal Requirements: If required by law, regulation, or legal process (e.g., court order).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a successor entity, with notice to you.

4. Third-Party Services

The App may integrate third-party services, such as:

• Analytics Tools: To track App usage (e.g., Firebase Analytics).
• Cloud Storage: To securely store your data (e.g., plant photos). These providers have their own privacy policies, and we encourage you to review them. We ensure they adhere to industry-standard security practices.

5. Data Storage and Security

• Storage: Your data is stored securely on servers located in the United States or on your device.
• Security: We use industry-standard encryption and security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
• Retention: We retain your data only as long as necessary to provide the App’s services or comply with legal obligations. You can request deletion of your account data (see Section 7).

6. Your Choices and Rights

You have control over your information:

• Access and Updates: You can review or update your account information in the App.
• Permissions: Manage camera, location, or notification permissions via your device settings.
• Data Rights: Depending on your jurisdiction (e.g., GDPR for EU residents, CCPA for California residents), you may have rights to:
  • Access or receive a copy of your data.
  • Correct inaccurate data.
  • Delete your data.
  • Restrict or object to certain processing.
  • Data portability. To exercise these rights, contact us at upriseix.com

7. Account Deletion

To delete your account and associated data:

• Navigate the account settings in the App and select "Delete Account," or
• Email us at [email protected] with your request. We will process deletion requests within 30 days, subject to legal retention requirements.

8. Children’s Privacy

The App is not intended for users under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that a child’s data has been collected, we will delete it promptly. Contact us if you believe this has occurred.

9. International Data Transfers

If you use the App outside the United States, your data may be transferred to and processed in United States. We ensure appropriate safeguards are in place for international transfers, in compliance with applicable laws (e.g., GDPR).

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. We will notify you of material changes via the App or email (if provided). The updated policy will take effect upon posting, with the new effective date noted.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or our practices, please contact us at:

Uprise iX LLC
Email: [email protected]